Terms of Service

By using southernstarauto.co.za (the "Site"), you agree to these Terms of Service. If you do not agree, please do not use the Site.

SSA operates as a [PLACEHOLDER: sole trader / registered company (Pty Ltd) / not yet registered — same confirmation needed as in the Privacy Policy]. References to "SSA", "we" or "us" below mean that entity.

This Site is a marketing and lead-generation platform for Southern Star Auto, a direct-factory supplier of Chinese-make auto parts operating across Southern Africa. It presents information on parts categories, vehicle fitment, and franchise/distribution partnership — it is not an online store, and nothing on it can currently be purchased through the Site.

Parts-category and vehicle-fitment information is provided as general guidance to help you find the right category or confirm coverage. It is not a quote, a stock confirmation, or a binding offer — pricing, availability, and exact fitment must be confirmed directly with SSA through the enquiry form, WhatsApp, or your branch contact.

When you submit the enquiry form, you confirm that the information you provide is accurate and that you have the right to provide it (for example, if you are enquiring on behalf of a business, that you are authorised to do so).

We reserve the right not to respond to enquiries that are abusive, fraudulent, or unrelated to SSA's business.

The SSA name, logo, and all text, images, and design on this Site belong to Southern Star Auto or are used under licence, except where a third party is credited. You may not copy, reproduce, or use them without our written permission, other than normal browsing and sharing of public page links.

The Site is provided "as is". While we try to keep parts and fitment information accurate and current, we make no warranty that it is complete, error-free, or uninterrupted. [PLACEHOLDER: a lawyer should confirm whether a stronger disclaimer is needed given the vehicle-fitment guidance this Site publishes — incorrect fitment information carries more real-world consequence than typical marketing-site content.]

To the maximum extent permitted by South African law, SSA is not liable for any indirect, incidental, or consequential loss arising from your use of this Site, including reliance on parts or fitment information published on it. [PLACEHOLDER: this is a standard clause, not one written for SSA's specific risk profile — a lawyer should size it appropriately, particularly the interaction with the Consumer Protection Act if any Site visitors qualify as consumers under that Act.]

This Site links out to WhatsApp and may in future link to other third-party services. We are not responsible for the content, policies, or practices of those third parties once you leave this Site.

These Terms are governed by the laws of South Africa. [PLACEHOLDER: confirm the intended forum/jurisdiction for disputes, and whether SSA wants an arbitration clause given the site also serves cross-border SADC distributors.]

We may update these Terms as the Site and business change — most likely if an online store or payment processor is introduced. The "last updated" date at the top of this page will always reflect the current version.

Questions about these Terms can be sent to partners@southernstarauto.co.za.